She is a Registered Counselor (KB11763; PA11380) currently practicing at Process Psychology Center. She holds a Master of Counselling from IMU University and a Bachelor's Degree in Psychology (Hons) from HELP University. Her counseling journey includes valuable clinical training at Asia Pacific University, Life Line Association Malaysia, and the IMU Psychology & Counselling Learning Center.

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Yap specializes in working with individuals facing relationship challenges, family dynamics, career concerns, and issues related to self-development. She offers support in both English and Chinese, ensuring accessible care for diverse clients.

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Her therapeutic approach is grounded in Person-Centered Therapy, Choice Theory Reality Therapy, and Systemic Therapy—helping clients gain deeper self-understanding, clarify their needs, and explore meaningful changes within their personal and social systems.