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Frequently Asked Questions

Healthcare Related Questions, Answered for You

Welcome to the PROCESS PSYCHOLOGY CENTER Help Center. For your convenience, we’ve put together a list of some common questions and answers. Perhaps you have the same question that was on somebody else’s mind. Can’t find what you’re looking for? Drop us a line and our team of professionals will be happy to find the answer for you.

What kind of assessments does PPC provide?

At PPC, we offer a comprehensive range of assessments tailored to meet the unique needs of our clients.

Our assessments are designed to provide valuable insights and inform personalized treatment plans.
Our assessments include: 

  • Diagnostic Assessments

  • Diagnostic Interviews

  • Psychoeducational Assessments

  • Neuropsychological Assessments

  • Personality Assessments

  • Behavioural Assessments

Does PPC offer any options for discounted therapy services?

At PPC, we strive to make therapy services accessible to all individuals.
We offer various options to accommodate different needs and circumstances. 

  1. Special Promotions: We periodically run special promotions and discounts on our therapy services.

  2. Financial Assistance Programs: In addition to our promotions, we understand that some individuals may require financial assistance to access therapy services.
    While we do not have ongoing financial assistance programs, we occasionally offer assistance on a case-by-case basis. If you are experiencing financial hardship and need support, please reach out to us to discuss further options. 

Do therapists at PPC have the authority to prescribe medication? 

No, therapists at PPC do not have the authority to prescribe medication. We believe in a holistic approach to therapy, focusing on evidence-based practices, psychotherapy and other non-pharmacological interventions to support our clients mental health needs.

 However, if medication is deemed necessary as part of your treatment plan, we can assist you in connecting with a qualified medical provider, such as a psychiatrist or primary care physician, who has the authority to prescribe medication. We believe in a collaborative approach to mental health care, ensuring that you receive the most appropriate and effective treatment. Our team is dedicated to supporting you throughout your therapeutic journey, and we're here to help facilitate any necessary referrals or coordination of care. 

What language options are available at PPC? 

At PPC, we understand the importance of effective communication in therapy. Our team of therapists is diverse and multilingual, allowing us to serve clients from various linguistic backgrounds. Currently, our therapists are fluent in languages including  English, Bahasa Melayu and Mandarin. We believe that being able to communicate in our clients' preferred languages fosters trust, understanding, and a deeper connection, ultimately enhancing the therapeutic process. If you have specific language preferences or needs, please let us know when scheduling your appointment, and we will do our best to accommodate you.

What services does PPC offer for corporations or businesses?

At PPC, we understand the importance of supporting the mental health and well-being of employees in the workplace. We offer a range of services tailored to meet the needs of corporations and businesses, including:

  • Employee Assistance Program (EAP): Confidential counseling and support services.

  • Psychoeducation Workshops: Customized sessions to enhance mental health awareness and coping skills.

  • Psychological Assessments: Comprehensive evaluations for employee selection and development.

  • Group Counseling: Supportive sessions to address workplace issues and promote teamwork.

Our corporate services are designed to promote a healthy and productive work environment, reduce absenteeism, and increase employee satisfaction and retention. If you're interested in learning more about how PPC can support your organization's mental health initiatives, please contact us for more information

Does PPC offer internship opportunities?

Yes, at PPC, we provide internship opportunities for students pursuing degrees in psychology, counseling, social work, or related fields. Our internship program offers hands-on experience and mentorship in a supportive clinical environment. Interns have the opportunity to work closely with experienced therapists, gain practical skills, and contribute to our mission of promoting mental health and well-being in our community.

If you're interested in applying for an internship with us, please contact us for more information about our application process and requirements.

Can’t find the answer to your question? Give us a call or message us!

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